Ol’ Lady Embroidered Hat

We understand things don't always work out and we want you to be satisfied with your purchase. Exchanges or returns MUST be made within 14 days of purchase, in the original condition of which you purchased it with tags attached for STORE CREDIT ONLY. An item qualifies for a return if it is unworn, unwashed, unaltered, no smells, no smoke, no animal hair, no makeup stains, no deodorant stains, mildew scent, obvious wear, etc. and if it is not a final sale item. There will be no returns accepted on sale items, custom items, shoes, jewelry, air freshies, or swim. If your return is received within 14 days you will receive a store credit for the cost of your item. No returns/exchanges will be accepted after 14 days of purchase. REFUND TYPE: A store credit will be issued to the customer via gift card in physical or email form.

All shipping is a flat rate $6 with USPS, or you can choose to ship UPS for $8. Free shipping over $100. Orders usually ship next business day that we are open. If you choose local pick up at checkout and it is during business hours, items will be ready for pick up within the hour. You will receive a notification when your items are ready for pick up.